Contact us
A real person reads this inbox. Whether it's a payment that went wrong, a question the app got wrong, or a request to see what we hold about you — this is the way in.
We aim to reply within one business day. Billing and refund questions are usually resolved same-day — if it's about a payment, include the email address you paid with so we can find the transaction.
Refunds & cancellations
You can cancel yourself at any time from Account → Billing, and there is a 7-day money-back window on a first subscription. The full policy, including what happens to access after you cancel, is on the refunds page.
Privacy requests (POPIA)
Under the Protection of Personal Information Act you may ask what personal information we hold about you, ask us to correct it, or ask us to delete it. Email the address above with “POPIA request” in the subject line — you do not need an account to ask, and we will not charge you for it.
If you do have an account, the fastest route is Account → Delete account, which erases your personal information directly. Details of what we collect and who processes it are in the privacy policy.
What we can't help with
We are not affiliated with the RTMC, the Department of Transport, or any Driving Licence Testing Centre, so we cannot book your test, change a booking, look up a result, or influence one. For any of those, contact your DLTC directly.